That Hair Place is located at 41 Oswego Street in Baldwinsville, New York.

We are open: Tuesday: 10 AM–7 PM Wednesday: 10 AM–3 PM Thursday: 10 AM–7 PM Friday: 10 AM–3 PM Saturday: 9 AM–3 PM

Yes. We welcome new guests. Your first appointment includes dedicated consultation time so your stylist can get to know you, understand your hair history, talk through your goals, and make sure there’s a clear plan before the service begins.

If you’re not sure what to book, that’s okay. Our service menu is designed to give you a starting point, and we’ll help make sure the appointment fits what your hair actually needs. For big changes, corrective color, specialty services, or anything you’re unsure about, we may ask you to submit a virtual consultation so we can better understand your hair, your goals, and the right amount of time and service to reserve for your appointment. In some cases, we may recommend an in-person consultation first.

A virtual consultation is a simple way for us to learn more about your hair before you come into the salon. You’ll share information about your hair history, your goals, and photos of your current hair and inspiration. There is no additional cost for a virtual consultation. It helps us determine which service is the best fit, how much time should be reserved, and whether an in-person consultation is needed before booking.

Yes. In-person consultations are $25 and are applied toward your service when you move forward with booking. This gives us dedicated time to talk through your hair history, goals, maintenance, timing, and what may realistically be needed to achieve the result you’re looking for.

Our pricing is personalized based on the service, time, complexity, hair length, density, and what is needed to achieve your desired result. Because no two heads of hair—or service plans—are exactly alike, your stylist will review pricing with you when more clarification is needed.

We offer haircut services based on your hair length and the time needed to create your desired shape and style. Every haircut is personalized to your hair, lifestyle, and styling goals.

Yes. Our color services include dimensional color, highlights, balayage, gray coverage, all-over color, toner and gloss services, specialty color, fashion shades, gray blending, bleach services, and color correction. Color is never one-size-fits-all. Your stylist will consider your starting point, hair history, condition, and desired result before creating your plan.

Yes. We offer Keratin Smoothing Treatments, Brazilian Blowout, and Brazilian Blowout FREE. Each option is designed to reduce frizz and improve manageability, but the right treatment depends on your hair, texture, lifestyle, and the result you want. We’ll help you choose the service that makes the most sense for you.

Our Keratin Smoothing Treatment, Brazilian Blowout, and Brazilian Blowout FREE can last approximately 12–16 weeks with proper home care. Your stylist will also recommend how to care for your hair at home to help you get the most from your treatment.

Yes. We offer customized perm services, facial waxing, and makeup services for special occasions and bridal needs.

A valid credit card is required to reserve an appointment when booking by phone, online, or in person. A small authorization may appear to verify the card. For guests who prefer not to leave a credit card on file, a 50% cash deposit may be required to reserve the appointment.

We require at least 24 hours’ notice to cancel or reschedule an appointment. Appointments changed or canceled with less than 24 hours’ notice are subject to a fee of 50% of the scheduled service. No-shows are charged 100% of the scheduled service. For late changes, please call or text the salon.

If something doesn’t feel right after your service, please contact us within 10 days so we have the opportunity to talk with you and determine the best way to address it. We want you to feel comfortable reaching out so we can make things right when appropriate.

Product returns made within 10 days are eligible for salon credit.

Call or text That Hair Place and we’ll help point you in the right direction. Great hair starts with good communication, and that begins before you ever sit in the chair.